Our Goal
Welcome to Grace Plan Management! Our goal is to provide an efficient and caring plan management service for NDIS participants and their providers. We want to eliminate stress and difficulty for each party, so please read the information below to help us make this process as smooth as possible.
Information to Include on your Invoice
To make sure that your invoice is processed immediately, please include the details below:
- Your business name, ABN, email/address and bank details
- Invoice number and date
- Customer’s full name and NDIS number (if known)
- Date or range of dates that the service was delivered
- For each support category: Support provided, NDIS line item number (if known), hours provided and the hourly rate
- An invoice total
(note: If a provider has a current service agreement with the customer, services provided are usually GST Free under section 38-38 of the GST Act. For services subject to GST, please include this on your invoice. Your hourly rate incl GST cannot be above the maximum hourly rate)
How to Submit your Invoices
Please send your invoices to Grace Plan Management by email: accounts@graceplanmanagement.com.au
Payment of Invoices
Approved invoices will be paid within 2-3 business days.
There may be delays if the invoice does not have the required information, or there are technical difficulties with the NDIS portal. We shall inform you as soon as possible of any difficulties.
Contact Details
Please contact us if you have any queries, or feedback on our services. Our contact details are: